1.
In management, the first concern of the company is the happiness of people who are connected with it. If the people do not feel happy and cannot be made happy, that company does not deserve to exist.
Kaoru Ishikawa
The wellbeing of all individuals associated with the organization is the priority in management. If these individuals are unable to find contentment, then that business has no right to continue its operations.
2.
As with many other things, there is a surprising amount of prejudice against quality control, but the proof of the pudding is still in the eating.
Kaoru Ishikawa
The veracity of quality control is best judged by its results; yet, inexplicably, it encounters a considerable degree of bias.
3.
As much as 95% of quality related problems in the factory can be solved with seven fundamental quantitative tools.
Kaoru Ishikawa
4.
Quality control starts and ends with training.
Kaoru Ishikawa
5.
Failure is the seed of success
Kaoru Ishikawa
6.
The ideas of control and improvements are often confused with one another. This is because quality control and quality improvement are inseparable.
Kaoru Ishikawa
7.
When you see data, doubt [them]! When you see measurements, doubt them!
Kaoru Ishikawa
8.
Quality control is applicable to any kind of enterprise. In fact, it must be applied in every enterprise.
Kaoru Ishikawa
9.
Quality control which cannot show results is not quality control. Let us engage in QC which makes so much money for the company that we do not know what to do with it.
Kaoru Ishikawa
