1.
You're talking about a younger generation, Generation Y, whose interpersonal communication skills are different from Generation X. The younger generation is more comfortable saying something through a digital mechanism than even face to face.
Erik Qualman
2.
We don't have a choice on whether we DO social media, the question is how well we do it.
Erik Qualman
3.
The power of social media is it forces necessary change.
Erik Qualman
4.
With the growing reliance on social media, we no longer search for news, or the products and services we wish to buy. Instead they are being pushed to us by friends, acquaintances and business colleagues.
Erik Qualman
5.
Consumers are taking ownership of brands, and their referral power is priceless.
Erik Qualman
6.
The beauty of social media is that it will point out your company's flaws; the key questions is how quickly you address these flaws.
Erik Qualman
7.
Assume whatever you do, both offline and online, will be seen by your mother, dad, boss, coach, boyfriend, teacher… the world.
Erik Qualman
8.
You can spend your time daydreaming
or make use of it in other ways.
Erik Qualman
9.
History repeats itself because nobody listens the first time.
Erik Qualman
10.
Successful companies in social media function more like entertainment companies, publishers, or party planners than as traditional advertisers.
Erik Qualman
11.
The ROI of social media is that your business will still exist in 5 years.
Erik Qualman
12.
25 percent of search results for the world's top 20 largest brands are links to user-generated content. 34 percent of bloggers post opinions about products and brands.
Erik Qualman
13.
Why are we trying to measure social media like a traditional channel anyway? Social media touches every facet of business and is more an extension of good business ethics.
Erik Qualman
14.
One thing we seem to be missing is that just as we no longer search for the news, the news finds us today (e.g. this article found me) we will no longer search for products and services, rather we will look to our social graph to what products and services they like and don't like.
Erik Qualman
15.
Pushing a company agenda on social media is like throwing water balloons at a porcupine.
Erik Qualman
16.
With the advent of radical and accessible technology, each one of us, for the first time in history, is creating an influential mark forever - we are all mini-digital celebrities and heroes to someone.
Erik Qualman
17.
Privacy is dead. Reputations are dying.
Erik Qualman
18.
Social Media isn’t a fad, it’s a fundamental shift in the way we communicate.
Erik Qualman
19.
Best results are often achieved well
before you need a job, by consistently
networking so that when you find yourself
job-hunting you have a large network to work with.
Erik Qualman
20.
Increasingly, consumers don't search for products and services. Rather, services come to their attention via social media.
Erik Qualman
21.
It's about listening first, then selling.
Erik Qualman
22.
Language is always evolving.
It's difficult to read Shakespeare now
because language has shifted. Similarly,
kids these days can get to the point
really quick in about 140 characters
or less because of these new tools.
Erik Qualman
23.
At a minimum the majority of search dollars will flow to a social media model because people care most about what their peers think and the technology is there for that information to be quickly shared on products and services.
Erik Qualman
24.
The easier things are to buy, the more we consume.
Erik Qualman
25.
Social media has made the web all about me, me, me.
Erik Qualman
26.
As social media is less about technology and more about relationship building, we are starting to see more women have a heavy influence if not dominant role in the social media space. It's no wonder that Facebook is being run in part by chief operating officer Sheryl Sandberg.
Erik Qualman
27.
Folks want to be listened to, they want to be heard.
Erik Qualman
28.
It had not yet been named Silicon Valley, but you had the defense industry, you had Hewlett-Packard. But you also had the counter-culture, the Bay Area. That entire brew came together in Steve Jobs.
Erik Qualman
29.
That's the power behind a tool like Facebook Connect. It is making a Web without walls. Facebook allows you to go to other sites to comment, rate, etc., without having to set up a new profile for that site.
Erik Qualman
30.
Everybody's got the mindset that
everything should be measurable.
Erik Qualman
31.
To effectively leverage the social graph, every company needs to understand that they need to make their information easily transferable.
Erik Qualman
32.
Integrity is what you do behind closed doors or when you think nobody is watching. Integrity is the true essence of who you are, your beliefs and your values. Reputation is the public perception of who you are. It is how others view your integrity or strong moral principles.
Erik Qualman