A great team doesn’t mean that they had the smartest people. What made those teams great is that everyone trusted one another. It can be a powerful thing when that magic dynamic exists.
Gene Kim
2.
Improving daily work is even more important than doing daily work.
Gene Kim
3.
To tell the truth is an act of love. To withhold the truth is an act of hate. Or worse, apathy.
Gene Kim
4.
Remember, it goes beyond reducing WIP. Being able to take needless work out of the system is more important than being able to put more work into the system.
Gene Kim
5.
It’s not the upfront capital that kills you, it’s the operations and maintenance on the back end.