1.
Planning is an unnatural process; it is much more fun to do something. The nicest thing about not planning is that failure comes as a complete surprise, rather than being preceded by a period of worry and depression.
John Harvey-Jones
2.
How do you know you have won? When the energy is coming the other way and when your people are visibly growing individually and as a group.
John Harvey-Jones
3.
If you are doing things the same way as two years ago, you are almost certainly doing them wrong.
John Harvey-Jones
4.
In order to solve problems, information has to be shared; and not only information, but doubts, fears and questions.
John Harvey-Jones
5.
It is the responsibility of leadership and management to give opportunities and put demands on people which enable them to grow as human beings in their work environment.
John Harvey-Jones
6.
Go for civil engineering, because civil engineering is the branch of engineering which teaches you the most about managing people. Managing people is a skill which is very, very useful and applies almost regardless of what you do.
John Harvey-Jones
7.
People who don't make mistakes are no bloody good to you at all.
John Harvey-Jones
8.
Everyone thinks I'm a smart arse who can solve any bloody problem. I'm not. I'm just a very old businessman and a very experienced businessman who made every mistake in the book and can recognise one when I see one.
John Harvey-Jones
9.
Problems can only be solved by the people who have them. You have to try and coax them and love them into seeing ways in which they can help themselves.
John Harvey-Jones
10.
The only companies that innovate are those who believe that innovation is vital for their future.
John Harvey-Jones
11.
The trouble is that all-encompassing though information technology may be, it will always convey facts and numbers ... what it does not convey is perception, belief and motivation.
John Harvey-Jones
12.
It horrifies me that ethics is only an optional extra at Harvard Business School.
John Harvey-Jones
13.
People are unlikely to know that they need a product which does not exist and the basis of market research in new and innovative products is limited in this regard.
John Harvey-Jones
14.
Good business should contain something for both parties.
John Harvey-Jones
15.
The task of industry is continuously, year on year, to make more and better things, using less of the world's resources.
John Harvey-Jones
16.
There is practically no area of business where the difference between rhetoric and actuality is greater than in the handling of people.
John Harvey-Jones
17.
It is surprising, in the welter of questions that one gets at (AGMs), how few actually relate to the performance of the company, or the decisions taken by the board in particular areas.
John Harvey-Jones