1.
When you look at the number of stupid people who have succeeded in business, you clearly don't have to be very bright. Business is all about getting your sales up and your costs down, the bit in the middle is profit.
Michael O'Leary
2.
People say the customer is always right, but you know what - they're not. Sometimes they are wrong and they need to be told so.
Michael O'Leary
3.
‎‎‎‎Short of committing murder, negative publicity sells more seats than positive publicity.
Michael O'Leary
4.
Are we going to say sorry for our lack of customer service? Absolutely not.
Michael O'Leary
5.
I'm paid about 20 times more than the average Ryanair employee and I think the gap should be wider. I probably work 50 times harder. I think I'm the most underpaid and underappreciated airline boss in Europe.
Michael O'Leary
6.
I came into business to make money, I make no apology for that. I wanted to make a lot of money but after the first £50million or £100million, it became less about making money and more about having fun.
Michael O'Leary
7.
We should try to eliminate things that unnecessarily piss people off.
Michael O'Leary
8.
The airline industry is full of bullshitters, liars and drunks. We excel at all three in Ireland.
Michael O'Leary
9.
Air transport is just a glorified bus operation.
Michael O'Leary
10.
The airline business is it is mostly run by a bunch of spineless nincompoops who actually don't want to stand up to the environmentalists and call them the lying wankers that they are.
Michael O'Leary
11.
The Germans will crawl bollock-naked over broken glass to get low fares.
Michael O'Leary
12.
MBA students come out with: 'My staff is my most important asset.' Bullshit. Staff is usually your biggest cost. We all employ some lazy bastards who needs a kick up the backside, but no one can bring themselves to admit it.
Michael O'Leary
13.
If global warming meant temperatures rose by one or two degrees, France would become a desert, which would be no bad thing. The Scots would grow wine and make buffalo mozzarella.
Michael O'Leary
14.
One of the weaknesses of the company now is it is a bit cheap and cheerful and overly nasty, and that reflects my personality.
Michael O'Leary
15.
I have more money than I am ever going to need. Financially, I'm fine for the next couple of hundred years.
Michael O'Leary
16.
The police force were outstanding in their field. But all they did was stand in their field. They kept passengers on board while they played with a suspect package for two and three quarter hours. Extraordinary.
Michael O'Leary
17.
Why does every plane have two pilots? Really, you only need one pilot. Let's take out the second pilot. Let the bloody computer fly it.
Michael O'Leary
18.
Ryanair's biggest achievement? Bringing low fares to Europe and still lowering em. Biggest failure? Hiring me.
Michael O'Leary
19.
She's coming here with Aer Lingus.
Michael O'Leary
20.
I'm disrespectful towards authority. I think the prime minister of Ireland is a gobshite.
Michael O'Leary
21.
Anyone who thinks Ryanair flights are some sort of bastion of sanctity where you can contemplate your navel is wrong. We already bombard you with as many in-flight announcements and trolleys as we can.
Michael O'Leary
22.
I should get the Nobel peace prize - screw Bono.
Michael O'Leary
23.
University is the best couple of years of your life. Nowhere else can you drink and chase as many birds.
Michael O'Leary
24.
The most influential person in Europe in the last 20 to 30 years has been Margaret Thatcher. Without her we'd all be living in some French bloody unemployed republic.
Michael O'Leary
25.
The chattering bloody classes, or what I call the liberal Guardian readers, they're all buying SUVs to drive around London. I smile at these loons who drive their SUVs down to Sainsbury's and buy kiwi fruit, flown in from New Zealand for Christ sakes. They're the equivalent of environmental nuclear bombs!
Michael O'Leary
26.
The European Union spends most of its time either suing me, torturing me, criticizing me or condemning me for lowering the cost of air travel all over Europe.
Michael O'Leary
27.
We want to annoy the whenever we can. The best thing we can do with environmentalists is shoot them.
Michael O'Leary
28.
A lot of lies and misinformation has been put about by eco nuts on the back of a report by an idiot economist [Sir Nicholas Stern]. Environmental head bangers are talking nonsense when they claim that aviation is the fastest-growing source of carbon emissions. Coal-fired and oil-fired power stations are the biggest contributor of carbon but I have yet to hear any fearless eco warriors advocating nuclear power as they drive around in their SUVs to their next protest meeting.
Michael O'Leary
29.
Do we carry rich people on our flights? Yes, I flew on one this morning and I'm very rich.
Michael O'Leary
30.
We think passengers who forget to print their boarding passes should pay €60 for being so stupid.
Michael O'Leary
31.
Get back to work you slacker or you're fired.
Michael O'Leary
32.
Code-sharing, alliances, and connections are all about "how do we screw the poor customer for more money?"
Michael O'Leary
33.
If drink sales are falling off, we get the pilots to engineer a bit of turbulence. That usually spikes sales.
Michael O'Leary
34.
Ryanair brings lots of different cultures to the beaches of Spain, Greece and Italy, where they couple and copulate in the interests of pan-European peace.
Michael O'Leary
35.
It's a great incentive to work long hours. I limit the holiday to two weeks and then get the hell back to the office. If I had my choice I wouldn't take holidays but my wife insists on time with the kids. That's enough. Prior to getting married I never took a holiday.
Michael O'Leary
36.
We need more people to go into business and fewer wasting our lives becoming bureaucrats and civil servants.
Michael O'Leary
37.
I'm here with Howard Millar and Michael Cawley, our two deputy chief executives. But they're presently making love in the gentleman's toilets, such is their excitement at today's results.
Michael O'Leary
38.
The unions need to be taken on. British Airways is massively over-staffed and has got to get its costs down. . . . The problem for [chief executive] Willie Walsh is that the board of BA has no spine, no balls and no vision.
Michael O'Leary
39.
The French have never produced a great philosopher. Great wine maybe, but no great philosophers.
Michael O'Leary
40.
It reminds me of two drunks leaning on each other.
Michael O'Leary
41.
I'm probably just an obnoxious little bollocks. Who cares?
Michael O'Leary
42.
All flights are fuelled with Leprechaun wee and my bullshit!
Michael O'Leary