1.
The quality of a leader is reflected in the standards they set for themselves.
Ray Kroc
The calibre of a commander is manifested in the ideals that they impose upon themselves.
2.
If you work just for money, you'll never make it, but if you love what you're doing and you always put the customer first, success will be yours.
Ray Kroc
3.
Luck is a dividend of sweat. The more you sweat, the luckier you get.
Ray Kroc
4.
The definition of salesmanship is the gentle art of letting the customer have it your way.
Ray Kroc
5.
When you're green, your growing. When you're ripe, you rot.
Ray Kroc
6.
The more I help others to succeed, the more I succeed.
Ray Kroc
7.
It requires a certain kind of mind to see beauty in a hamburger bun.
Ray Kroc
8.
If any of my competitors were drowning, I'd stick a hose in their mouth and turn on the water. It is ridiculous to call this an industry. This is not. This is rat eat rat, dog eat dog. I'll kill 'em, and I'm going to kill 'em before they kill me. You're talking about the American way - of survival of the fittest.
Ray Kroc
9.
That's the name of the game ... pleasing the customer. If we ever lose sight of that fact, we've lost the ball game.
Ray Kroc
10.
The key to success is being in the right place at the right time, recognizing that you are there, and taking action!
Ray Kroc
11.
Achievement must be made against the possibility of failure, against the risk of defeat. It is no achievement to walk a tightrope laid flat on the floor. Where there is no risk, there can be no pride in achievement and, consequently, no happiness. The only way we can advance is by going forward, individually and collectively, in the spirit of the pioneer. We must take the risks involved in our free enterprise system. This is the only way in the world to economic freedom. There is no other way.
Ray Kroc
12.
To be successful, you must be daring, be first and be different.
Ray Kroc
13.
You're only as good as the people you hire.
Ray Kroc
14.
The two most important requirements for major success are: first, being in the right place at the right time, and second, doing something about it.
Ray Kroc
15.
You'll learn more about a road by traveling it than by consulting all the maps in the world.
Ray Kroc
16.
No self-respecting pitcher throws the same way to every batter and no self-respecting salesman makes the same pitch to every client.
Ray Kroc
17.
There’s almost nothing you can’t accomplish if you set your mind to it.
Ray Kroc
18.
McDonald's is a people business, and that smile on that counter girl's face when she takes your order is a vital part of our image.
Ray Kroc
19.
Look after the customer and the business will take care of itself
Ray Kroc
20.
If you're not a risk taker, you should get the hell out of business.
Ray Kroc
21.
When times are bad is when you want to build! Why wait for things to pick up so everything will cost more?
Ray Kroc
22.
I guess to be an entrepreneur you have to have a large ego, enormous pride and an ability to inspire others to follow your lead.
Ray Kroc
23.
It's easy to have principles when you're rich. The important thing is to have principles when you're poor.
Ray Kroc
24.
If you do it first class and you don't compromise values, and you don't compromise quality, and you don't compromise service, and you don't compromise cleanliness, then everybody else who is the competitor has got to play catch-up.
Ray Kroc
25.
Happiness is not a tangible thing, it's a byproduct - a byproduct of achievement.
Ray Kroc
26.
We take the hamburger business more seriously than anyone else.
Ray Kroc
27.
Creativity is a highfalutin' word for the work I have to do between now and Tuesday.
Ray Kroc
28.
If you believe in it, and you believe in it hard, it is impossible to fail.
Ray Kroc
29.
None of Us is as Good as All of Us.
Ray Kroc
30.
Are you green and growing or ripe and rotting?
Ray Kroc
31.
I didn't know what we would be selling in the year 2000 but whatever it was we would be selling the most of it.
Ray Kroc
32.
I was never much of a reader when I was a boy. Books bored me. I liked action. But I spent a lot of time thinking about things. I'd imagine all kinds of situations and how I would handle them.
Ray Kroc
33.
Adversity can strengthen you if you have the will to grind it out.
Ray Kroc
34.
Speaking of competition in the fast-food industry. This is rat eat rat, dog eat dog. I'll kill 'em, and I'm going to kill 'em before they kill me.
Ray Kroc
35.
As long as you're green, you're growing. As soon as you're ripe, you start to rot.
Ray Kroc
36.
I was an overnight success all right, but 30 years is a long, long night.
Ray Kroc
37.
I HAVE ALWAYS believed that each man makes his own happiness and is responsible for his own problems.
Ray Kroc
38.
It is no achievement to walk a tightrope laid flat on the floor.
Ray Kroc
39.
You must perfect every fundamental of your business if you expect it to perform well.
Ray Kroc
40.
No one of us is more important than the rest of us.
Ray Kroc
41.
While formal schooling is an important advantage, it is not a guarantee of success nor is its absence a fatal handicap.
Ray Kroc
42.
We provide food that customers love, day after day after day. People just want more of it.
Ray Kroc
43.
All money means to me is a pride in accomplishment.
Ray Kroc
44.
If you've got time to lean, you've got time to clean.
Ray Kroc
45.
It requires a certain kind of mind to see beauty in a hamburger bun. Yet is it any more unusual to find grace in the texture and softly carved silhouette of a bun than to reflect lovingly on the hackles of a fishing fly? Or the arrangements and textures on a butterfly's wing? Not if you are a McDonalds's man.
Ray Kroc
46.
Take calculated risks. Act boldly and thoughtfully. Be an agile company.
Ray Kroc
47.
The McDonald brothers were simply not on my wavelength at all. I was obsessed with the idea of making McDonald's the biggest and the best. They were content with what they had; they didn't want to be bothered with more risks and more demands.
Ray Kroc
48.
Luck is a dividend of sweat.
Ray Kroc
49.
The organization cannot trust the individual; the individual must trust the organization.
Ray Kroc
50.
If my competitor were drowning I'd stick a hose in his mouth and turn on the water.
Ray Kroc