1.
Management is about persuading people to do things they do not want to do, while leadership is about inspiring people to do things they never thought they could.
Steve Jobs
Managing is about coercing people to do tasks they would rather not, while leading is about motivating them to accomplish feats they never dreamed possible.
2.
Be candid with everyone.
Jack Welch
Be forthright with everyone.
3.
Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.
W. Edwards Deming
4.
Standards should not be forced down from above but rather set by the production workers themselves.
Taiichi Ohno
'The creation of criteria should not be mandated from a higher authority but rather determined by the people doing the work.'
5.
The way management treats their associates is exactly how the associates will then treat the customers.
Sam Walton
The attitude of executives towards their employees will be mirrored in the service provided to patrons.
6.
Improve quality, you automatically improve productivity.
W. Edwards Deming
Enhance excellence, you automatically amplify efficiency.
7.
You manage things, you lead people. We went overboard on management and forgot about leadership.
Grace Hopper
9.
In the old days all you needed was a handshake. Nowadays you need forty lawyers.
Jimmy Hoffa
10.
Never treat your audience as customers, always as partners.
James Stewart
11.
Successful problem solving requires finding the right solution to the right problem. We fail more often because we solve the wrong problem than because we get the wrong solution to the right problem.
Russell L. Ackoff
12.
The first rule of management is delegation. Don't try and do everything yourself because you can't.
Anthea Turner
13.
Shortly after that, we got management problems over in England, and Judas Priest asked me to join.
Glenn Tipton
14.
We should work on our process, not the outcome of our processes.
W. Edwards Deming
15.
Management is a curious phenomenon. It is generously paid, enormously influential, and significantly devoid of common sense
Henry Mintzberg
16.
It's better to solve the right problem approximately than to solve the wrong problem exactly.
John Tukey
17.
The ingenuity of the average worker is sufficient to outwit any system of controls devised by management.
Douglas McGregor
18.
We ought to have more women in various management positions, because women are the ones who decide almost everything in the home.
Ingvar Kamprad
19.
It is always easier to talk about change than to make it.
Alvin Toffler
20.
Leadership produces change. That is its primary function
John P. Kotter
21.
It is far better to do the right thing wrong than to do the wrong thing right.
Russell L. Ackoff
22.
Fixing culture is the most critical − and the most difficult − part of a corporate transformation… In the end, management doesn’t change culture. Management invites the workforce itself to change the culture.
Lou Gerstner
23.
State intervention in economic production arises only when private initiative is lacking or insufficient, or when the political interests of the State are involved. This intervention may take the form of control, assistance or direct management.
Benito Mussolini
24.
I shall not change my course because those who assume to be better than I desire it.
Victoria Woodhull
25.
Measure what is important, don't make important what you can measure
Robert McNamara
26.
One thing that makes it possible to be an optimist is if you have a contingency plan for when all hell breaks loose.
Randy Pausch
27.
We've got a low turnover management group and executive group who've grown up in the business.
Fred L. Turner
28.
Start from wherever you are and with whatever you've got.
Jim Rohn
29.
As a manager the important thing is not what happens when you are there, but what happens when you are not there
Ken Blanchard
31.
Corporations are social institutions. If they don't serve society, they have no business existing
Henry Mintzberg
32.
A desperate disease requires a dangerous remedy.
Guy Fawkes
33.
We must firmly grasp management. Just making things isn't enough. We need to raise the quality.
Deng Xiaoping
34.
The future is coming so fast, we can't possibly predict it; we can only learn to respond quickly.
Steve Kerr
35.
Estimating is what you do when you don't know.
Sherman Kent
36.
If you feel like it's difficult to change, you will probably have a harder time succeeding.
Andrea Jung
37.
In fact, people themselves are responsible for making the status quo so resistant to change. We are trapped by our own behavior.
Chris Argyris
38.
Leadership is working with goals and vision management is working with objectives.
Russel Honore
39.
A sustainable business is resource efficient, respects the environment and is a good neighbour
Phil Harding
40.
The only thing that matters is the theater!
Lily Rabe
42.
We're just delighted that management has come around to my way of thinking.
Paula Zahn
43.
You find no difficulty in trusting the Lord with the management of the universe and all the outward creation, and can your case be any more complex or difficult than these, that you need to be anxious or troubled about His management of it?
Hannah Whitall Smith
46.
The reaction of weak management to weak operations is often weak accounting.
Warren Buffett
47.
Quality management is needed because nothing is simple anymore, if indeed it ever was.
Phil Crosby
48.
All of life is the management of risk, not its elimination.
Walter Wriston
49.
Argument is meant to reveal the truth, not to create it.
Edward de Bono
50.
90% of all management problems are caused by miscommunication.
Dale Carnegie